Terms of Service and Privacy Policy

Text Messaging

and Email Communications

Equity First FL, LLC

dba MHM Communities

Effective Date: January 1, 2026

Equity First FL, LLC dba MHM Communities

Effective Date: January 1, 2026

Please read these terms carefully before using our service. By using the service, you agree to comply with these terms.

Service Description

Our service allows you to receive and send text messages to and from a designated text number, and to receive email communications from us. These messages may include alerts, communication about community news, urgent notifications, events, promotional offers, and other content.

Consent to Receive Messages

By providing your mobile phone number, you consent to receive text messages from us. Message and data rates may apply. Message frequency will vary.

By providing your email address, you consent to receive email communications from us. Email frequency will vary.

Opt-Out

You can opt out of text messages anytime by replying “STOP” to a message, or reply “HELP” for more information.

You can opt out of email communications anytime by clicking the “unsubscribe” link included in every email, or by emailing info@MHMcommunities.com with “UNSUBSCRIBE” in the subject line.

Privacy

We respect your privacy and use your information only to provide the service. For details, see our Privacy Policy.

Message Content

Text messages and emails may include alerts, communication about community news, urgent notifications, events, promotional offers, and other content.

Support

CTIA and CAN-SPAM Compliance

Our text messaging service complies with CTIA guidelines. Our email communications comply with the CAN-SPAM Act. Report concerns to us using the contact information above.

Changes to Terms

We may update these Terms from time to time to reflect changes in our Service or applicable laws. We will notify you of any material changes to these Terms, and your continued use of the Service after such changes constitutes your acceptance of the revised Terms.

Termination

We can terminate your access for violating these terms.

Governing Law

These terms are governed by the laws of the United States of America.

Contact

For questions, contact us at info@MHMcommunities.com.

Equity First FL, LLC dba MHM Communities

Effective Date: January 1, 2026

Thank you for using our text and email communication services. We value your privacy, and this policy outlines how we handle your data.

Information We Collect:

Mobile Phone Number - While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms, we may collect your phone number to send and receive text messages.

Email Address - While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, contact forms, newsletter sign-ups, or general informational request forms, we may collect your email address to send and receive email communications related to our services.

User-Provided Information - Any additional information you provide helps us improve our services and better support you.

How We Use Your Information

Deliver text messages, emails, and updates related to our services.
Improve our services and user experience.
Respond to your inquiries and provide customer support.
Occasionally send alerts, communication about community news, urgent notifications, events, promotional offers, and other content.
Message Content

Text messages and emails may include alerts, communication about community news, urgent notifications, events, promotional offers, and other content. Standard messaging rates may apply to text messages. Message and email frequency will vary.

Data Security

We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Email addresses will not be sold or shared with third parties for their own marketing or promotional purposes. We may share email addresses only with trusted service providers that help us deliver our communications (such as email service platforms) under appropriate confidentiality obligations.

Opt-Out

You can opt out of our text messages at any time by replying “STOP” to a message. Reply “HELP” for more information.

You can opt out of our email communications at any time by clicking the “unsubscribe” link included in every email, or by emailing info@MHMcommunities.com with “UNSUBSCRIBE” in the subject line.

For questions or concerns about your data, please contact us at info@MHMcommunities.com.

CTIA and CAN-SPAM Compliance

Our text messaging services comply with CTIA guidelines. Our email communications comply with the CAN-SPAM Act. To report concerns or violations, contact us using the provided information.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.